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CSTB Announces New One-Stop Operator

~ One Stop Operator will coordinate and expand existing community partnerships and monitor metrics, procedures, and customer satisfaction for our centers~

TAMPA, FL – CareerSource Tampa Bay (CSTB) recognizes Paul Casebolt as our new One-Stop Operator (OSO) for CareerSource Tampa Bay. Casebolt has 20 years of professional experience, spanning higher education, nonprofit, and workforce development, including the oversight of a $250,000 workforce development grant in a previous position. Throughout his previous work experience, Casebolt has often served in roles requiring partnership and community building.

As the OSO, Paul will help expand and maintain CSTB’s community partnerships and ensure that CSTB’s centers comply with all federal, state, Workforce Innovation & Opportunity Act, and CSTB policies in the provision of services. He will also monitor metrics and procedures related to customer satisfaction service referrals, customer traffic flow, and policy changes.

Casebolt was most recently the Coordinator of Career Services at CSTB’s Tampa Center on North Florida Avenue. He was responsible for overseeing the daily operations of the Resource Room at that location and the free Employability Skills Training Workshops. He helped to implement a reorganization of the Resource Room at the Tampa Center to provide customers with better support for the services they are seeking.

Casebolt also brings a wealth of knowledge, skills, and abilities to CSTB, including team building, event coordination, interview and resume coaching, marketing strategies, relationship development, nonprofit administration, and teaching.

Casebolt holds a Bachelor of Arts in Corporate & Organization Communication and a Master of Public Administration from Western Kentucky University. Additionally, he is ABD on a Doctor of Public Administration with a concentration in Educational Leadership from Valdosta State University. He also volunteers at the Humane Society of Tampa Bay as a Level 2 Dog Companion.

About CareerSource Tampa Bay

Programs and initiatives are sponsored by CareerSource Tampa Bay and the State of Florida, Department of Economic Opportunity, and fully supported by the U.S. Departments of Labor, Health and Human Services, and Agriculture as part of awards totaling $23,321,277.

CareerSource Tampa Bay works with businesses and candidates to leverage their training, retraining, and competitive opportunities in the workforce. CareerSource Tampa Bay provided 173,319 services to 37,054 active Wagner-Peyser individuals during the program year 2019-2020. CareerSource Tampa Bay, with our four full-time career centers and two satellite locations, is the single largest source of job candidates in the region, from entry-level to executive-level candidates. We also work closely with all Veterans. Businesses can access CareerSource’s wide range of services, including recruiting, training for new and existing employees, targeted hiring events, and retention support strategies. All resources and services are provided at no cost to businesses and job candidates. Programs funded through CareerSource Tampa Bay are equal opportunity programs with auxiliary aids and services available upon request to individuals with disabilities. Persons using TTY/TTD equipment use Florida Relay Service 711. A proud partner of the American Job Center network, to learn more, visit www.careersourcetampabay.com.

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