Success Stories

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We would like to hear from you about your experience with CareerSource Tampa Bay (CSTB). Whether you are one of the CSTB partners, staff, or client. Let us know how we served you.

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CSTB Success Stories


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Paul Sferrazza

12.31.25 : My experience with career source has been very good. I have not had any issues with Yvette and every week I sent her my pay stubs. Thank you very much for allowing me to get my CDL back. And get on this program.

Cicely Jeter

12.30.25 The RESEA process played a meaningful role in helping me stay engaged, hopeful, and proactive during a very challenging period of unemployment. I have more than 15 years of experience in the food and beverage industry, and after moving back to Florida nearly three years ago, finding stable and secure employment has been difficult. Unfortunately, this was not my first experience with job loss. Most recently, I believed my position was secure, but the company lost its contract and I was laid off. Through RESEA, I made it a priority to stay fully engaged so I would not miss any opportunity. I attended all required meetings and additional sessions whenever possible, including meetings with recruiters and job fairs. I regularly used the computer lab to search and apply for jobs, and I committed to applying consistently. Staff reviewed my resume, but I also took the initiative to tailor it for each position, especially when applying for roles outside my usual industry by highlighting my transferable skills. The job search process was stressful and overwhelming—constantly applying, tailoring resumes, interviewing, and often being passed over made it easy to feel discouraged and helpless. The RESEA program helped restore my sense of hope. It allowed me to connect with staff and others who were experiencing similar challenges, which helped me feel less alone and gave me healthier ways to cope with the stress. Because of my engagement in the program, I also believe I was able to receive unemployment and food assistance benefits more quickly than expected, which helped relieve some immediate financial pressure while I continued my job search. Overall, the RESEA process provided structure, accountability, support, and encouragement during a difficult time and helped me remain focused on moving forward toward emploement. I am now employed and staying positive.

Helaine Lewis

12.30.25: CareerSource offered many helpful ways to look and obtain jobs in the area for our specific business needs.

Jillian Netta

12.29.25 Miesha has been very helpful and encouraging in my job search! I got quick responses that were concise and informative, and I was given resources to learn how to succeed.

Cali

12.19.25: I am grateful for the opportunity to join the ACE program, and I urge other young adults to join! When I was struggling through unemployment and being told I didn't have enough experience, the ACE program helped me get training and hands-on job training, free of charge. Not only did I get certified in Digital Marketing, I also got the added benefit of finding community and connection, through classes, meeting with career coaches, and in-person internships. I took the Digital Marketing program, joining classes with Computer Coach. I enjoyed getting certified training in Digital Marketing, and thought the classes were extremely helpful and rewarding. When I faced issues with my internship employer (through no fault of CareerSource), Cynthia Diaz helped me get placed with a different work experience. Thank you, CareerSource!

Qiyana-Lee Burrell

Before joining CareerSource’s Apprenticeship-To-Career Empowerment (ACE) Program, I was working as an Accounts Receivable Specialist. While the role provided stability, it wasn’t a field I felt connected to long-term. After stepping away from that position, I took time to reassess my goals and focus on finding a path that better aligned with my interests, particularly in content marketing. While exploring options, my mother came across the ACE Program and encouraged me to look into it. Within a month, I applied and was accepted. What immediately stood out to me was how accessible the program was. It was short, fully virtual, structured, and allowed participants to learn new skills while gaining real experience through a paid apprenticeship. Because the program was grant-funded, it removed financial barriers at a time when I needed flexibility and support the most. I completed both the Digital Marketing and Business Project Specialist courses and earned certificates of completion in each. The instructional experience was one of the strongest aspects of the program for me. Our classes were small, and the instructors were thoughtful about pacing, making sure everyone understood the material before moving forward. They were always available for support, whether through Slack or additional help outside of class time, and they regularly shared resources for anyone who wanted to explore topics further on their own. As someone who learns best by doing, the hands-on nature of the coursework made a significant difference. Concepts introduced in class didn’t stay theoretical for long, as I was able to apply them almost immediately through my apprenticeship, which helped everything come together. My paid apprenticeship placement was with Computer Coach Training Center, where I assisted in transforming their social media presence. I split my time between coursework and apprenticeship responsibilities, which created a reliable schedule of learning and application. Although I worked remotely, my employer, Suzanne Ricci, was approachable, supportive, and deeply invested in my growth. She guided me through marketing tasks ranging from content planning to working within a company’s established brand guidelines, and helped me understand how marketing functions within an organization. At the end of my apprenticeship, I fully expected to begin my job search with my new credentials. Employment was never guaranteed, so I had already prepared my resume and planned my next steps. Knowing the job market is tough, especially without a degree, I hadn’t expected guaranteed employment, so receiving the offer was both a relief and a reassurance that the skills and experience I gained through ACE truly prepared me to overcome that ‘paper ceiling.’ When I received the call offering me a part-time position as a Digital Marketing Assistant at Computer Coach, I was genuinely surprised and grateful. The opportunity to continue learning under experienced leadership and grow within a company that had already invested in me made the decision easy. An important part of my experience with the ACE Program was the support I received from my CareerSource counselor. From the beginning, they helped me think through my interests and strengths and guided me in choosing a field that felt like a good fit. Throughout the program, they checked in regularly and made sure I had what I needed to stay on track. Even after the program ended, they continued to follow up to see how I was doing and how my transition into the workforce was going. Knowing that level of support was there made the entire process feel more manageable and reaffirmed that I wasn’t navigating this transition on my own. I’ve now been with Computer Coach for four years, and my growth hasn’t stopped. Over time, I’ve gained a deeper understanding of not only marketing but of how content strategy fits into a larger business structure. I’ve built confidence, expanded my skill set, and narrowed the direction I want my career to take. None of that would have been possible without the foundation provided by the ACE Program. The ACE Program didn’t just teach me skills and help set me on my desired path. It created a bridge between learning and meaningful employment. The combination of supportive instruction, practical experience, and real-world application gave me the opportunity to move into a field I care about and continue building a future in it.

Alicia Wyche

The ACE program really helped me get started in my career. It gave me the training and hands-on experience I needed to feel confident going into the health care industry. After receiving my phlebotomy certification and the end of my internship with Tampa General Hospital through Ace, I was offered a position at Tampa General Hospital where I’ve been working for about eight months now. Because of the foundation ACE gave me, I’ve had opportunities to grow, including being offered the chance to start doing pediatric phlebotomy and being considered for other promotions. I’m really grateful for the program and how its helped moved me forward in my career.

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